We really hope that you are happy with your purchases but, of course, sometimes there may be a need to exchange or return an item. We set out below our current returns policy:

• Any items bought online that you wish to return must be received by Baydon Grange Gifts within 30 days of purchase.
• We are unable to accept returns beyond these timescales. 
• Returned products must be in the new condition as supplied. We reserve the right to refuse returns of items worn, damaged or without their original packaging and labels attached.
• We typically operate a quick turnaround on our returns and refunds, but we ask that you allow 5-7 working days for your refund to be processed once you have received notification from us. 
• Baydon Grange Gifts will only reimburse return shipping costs if the order is incorrect or faulty. 

Please send your web returns along with your name and contact details to:

Baydon Grange Gifts,
PO Box 4935,
Marlborough
SN8 9GG

Any queries please call 01488 310160